Welcome to Florist Barkingside, your trusted local flower shop offering online flower delivery in Barkingside and the surrounding areas. These Terms and Conditions ("Terms") set out the rules which govern your use of our website and your purchase of products and services from us. By placing an order through our website, you agree to be bound by these Terms. Please ensure you read them carefully before proceeding with your order.
These Terms apply to all purchases of flower arrangements and related products made via the Florist Barkingside website for delivery in Barkingside and the nearby localities. By using our services, you confirm that you are at least 18 years of age and legally capable of entering into binding contracts. If you have questions or need clarifications, please consult us before placing your order.
To place an order for online flower delivery in Barkingside, follow these steps:
After placing your order, you will receive an order acknowledgment detailing the products you have ordered. This email is an acknowledgment only and does not constitute acceptance. Acceptance of your order and completion of the contract between you and Florist Barkingside occurs upon dispatch of your chosen products for delivery.
We reserve the right to refuse or cancel orders at our sole discretion. Situations may include, but are not limited to, unavailability of flowers, an error in product or pricing information, or non-authorisation of payment by your provider. In the event that your order is refused or cancelled after payment, you will be issued a full refund.
All products are subject to availability. Due to seasonal variations and market circumstances, certain flowers or products may be unavailable at the time of your order. In such cases, we reserve the right to make substitutions with goods of equal or greater value and similar style, without notice. We will attempt to notify you if a major substitution is necessary, particularly when the colour or style of the main flower is affected.
All prices listed on the website for flower delivery in Barkingside and the surrounding areas are stated in pounds sterling (£), inclusive of applicable VAT unless otherwise stated. Delivery charges, if any, will be indicated clearly before you finalise your order.
Payment is required in full at the time your order is placed. We accept major credit and debit cards and may also accept other payment methods as indicated at checkout. You represent and warrant that you are legally authorised to use the payment method provided.
If your payment fails or is declined by your card provider or bank, we are not obliged to fulfil your order. If you suspect any unauthorised use of your payment details, please contact your card provider immediately.
Florist Barkingside offers flower delivery throughout Barkingside and nearby localities, subject to our delivery schedule and local coverage areas. While we make every reasonable effort to deliver your flowers on the requested date, we cannot guarantee specific delivery times and exact slot preferences, especially during peak periods (such as Valentine’s Day or Mother’s Day).
It is your responsibility to ensure all delivery details are accurate. Failure to provide correct and complete delivery details may result in delays or failed delivery, in which case Florist Barkingside does not accept responsibility.
If the recipient is unavailable at the delivery address, our driver will follow your specified instructions (where provided), deliver to a neighbour, or leave in a safe place where reasonable. If such alternatives are not viable, we will leave a delivery notification and attempt to contact you for further instructions. Redelivery may incur an additional charge.
Adverse weather, unforeseen circumstances, or force majeure events may occasionally delay delivery. Where possible, we will notify you of such delays.
You may cancel or amend your order provided you contact us before the flowers have been prepared for dispatch. For standard orders, we recommend contacting us at least 24 hours before the delivery date. For same-day and next-day delivery orders, please notify us as early as possible; requests received less than 24 hours before dispatch may not be possible to accommodate.
If you cancel your order within the required timeframes, we will refund any payments made using your original payment method. If cancellation is not possible because preparation or delivery has begun, you may not be eligible for a refund.
For amendments to orders, including changes to delivery address or recipient, we will endeavour to accommodate your request but cannot guarantee changes after dispatch.
Due to the perishable nature of flowers, returns are not generally accepted. In the unlikely event that you are not satisfied with your flowers, or they arrive damaged or not as described, please inform us within 24 hours of delivery. Photographic evidence may be requested in support of your claim.
Where appropriate, Florist Barkingside will provide a replacement, or a partial or full refund, at our discretion. Please note that variations in appearance due to seasonal changes and natural flower characteristics do not qualify as faults or grounds for complaint.
If you wish to raise a complaint, please contact us with your order details; we aim to resolve all complaints promptly and fairly.
Florist Barkingside endeavours to provide a high-quality flower delivery service in Barkingside and surrounding areas. However, to the fullest extent permitted by law, we exclude all conditions, warranties, and other terms which might otherwise be implied by law.
Our liability is strictly limited to the value of the product you have purchased (including delivery charges, where applicable). We are not liable for indirect losses resulting from our failure or delay in supplying products to you, including loss of business, revenue, profits, or data, unless such loss is foreseeable and an inevitable consequence of our breach of these Terms.
Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under English law.
Your privacy is important to Florist Barkingside. We collect and process your personal data in accordance with current UK data protection legislation. Your information is used solely for the purpose of fulfilling your order and delivering your products. We do not sell or share your data with any third parties except where necessary to deliver your order. For further information, please refer to our separate Privacy Policy.
All content on our website, including flower designs, images, product descriptions, logos, and trademarks, is the property of Florist Barkingside or its licensors. Such content is protected by UK and international intellectual property laws. Use of our content without our written permission is strictly prohibited.
We reserve the right to revise these Terms at any time without prior notice. Changes will be effective as soon as they are posted on our website. Please check these Terms periodically for updates, as your continued use of our website and services constitutes acceptance of the revised Terms.
These Terms & Conditions and any disputes arising from them are governed by and construed in accordance with the laws of England and Wales. Any legal proceedings relating to the use of our services or these Terms must be brought in the courts of England and Wales. Nothing in this clause shall prevent you from exercising any rights afforded to you by consumer law.
If any part of these Terms is found to be invalid or unenforceable by a court, the rest of the Terms shall remain in force. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such rights or provisions.
These Terms set out the entire agreement between you (the customer) and Florist Barkingside concerning your use of our website and services. No other terms, representations, or warranties, either written or oral, are binding unless expressly included here.
If you require any further assistance or information regarding online flower delivery in Barkingside, or if you have any questions regarding these Terms and Conditions, please use our website contact form. We will respond to your enquiry as soon as possible.
Note: These Terms & Conditions are applicable to all customers ordering from Florist Barkingside for delivery in Barkingside and the surrounding areas.
This website is operated by HF ONE LONDON LIMITED, a company registered in England and Wales under company number 14314390.
Our business correspondence address is .
HF ONE LONDON LIMITED operates a nationwide network of trusted local florists and delivery partners. Each local website, including this one serving customers in Barkingside, represents a specific delivery zone within this network — ensuring same-day delivery and personalised customer care across the UK.
All online orders are centrally processed by our team and fulfilled by approved local partner florists closest to the recipient’s address in or near Barkingside.
For assistance with orders, returns or account queries, please fill out the Contact Us form.
Please fill out the form below to send us an email and we will get back to you as soon as possible.
